Who we are
Altruist Language Hub is an online English training platform based in Canada, offering IELTS, CELPIP, PTE, and TOEFL preparation courses worldwide.
Our website address is: https://altruistlanguagehub.com.
Information We Collect
We may collect the following information:
- Name, email address, and contact details when you fill out forms, sign up for resources, or contact us.
- Information about program interests (IELTS, CELPIP, PTE, TOEFL, English Speaking/Writing).
- Technical data such as your IP address, browser type, and cookies (for site functionality and analytics).
We do not sell or rent your information to third parties.
How We Use Your Information
We use your data to:
Improve our website experience and track engagement for better service.
Provide course information and respond to inquiries.
Deliver digital resources (e.g., free checklists, eBooks, mock tests).
Send updates, newsletters, or promotional offers (only if you opt in).
Cookies
Our website uses cookies to enhance user experience. Cookies may remember your login details, save preferences, and help us understand how visitors interact with the site. You may disable cookies in your browser settings if you prefer.
Data Sharing
We only share data when necessary:
- With trusted third-party tools we use (e.g., email service providers like Flodesk/Mailchimp, analytics tools like Google Analytics).
- When legally required for compliance or security.
We do not share personal data with unrelated third parties.
Data Retention
We retain personal information as long as necessary for:
- Providing courses, services, and resources.
- Complying with legal or administrative requirements.
You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates.
- Request deletion of your data (except where retention is legally required).
- Opt out of email marketing by using the “unsubscribe” link.
Embedded Content
Some pages may include embedded videos or links (e.g., YouTube, Freepik). Interactions with embedded content are governed by those websites’ privacy policies.
Contact Us
For any privacy-related questions, please contact us:
📧 hello@altruistlanguagehub.com
📍 100% Online – Based in Canada